Privacy Policy

Last Updated: 12/10/2025

KC German Auto Service LLC (“Company”, “we”, “us”, or “our”) operates in the State of Missouri, USA, and provides online services and communication tools to customers and business partners throughout the United States. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, interact with our content, or communicate with us via phone, SMS, email, or other online forms.​

By using our website or providing personal information, you agree to the practices described in this Privacy Policy.

1. Scope and applicability

This Privacy Policy applies to:

Visitors to our website and landing pages.

Customers and prospective customers (including auto repair shops and other businesses).

Individuals who communicate with us via phone, SMS/MMS, email, web chat, or online forms.

This Policy is intended to comply with applicable U.S. federal law (including the Federal Trade Commission Act and COPPA where relevant) and Missouri law relating to online privacy and data security. If you are located in another state, additional state‑specific rights may apply under your local laws.​

2. Information we collect

We may collect the following categories of information:

2.1 Information you provide directly

Name, business name, job title, and contact details (phone number, email address, mailing address).

Vehicle or service information you voluntarily provide (e.g., year, make, model, part numbers, VIN fragments, and issue description).

Messaging content you send via web forms, SMS/MMS, email, or chat.

Account, billing, and payment details provided when purchasing services (processed via secure third‑party providers).

Our online forms indicate which fields are required and which are optional.​

2.2 Information collected automatically

When you visit our website, we may automatically collect:

Device and browser information (IP address, browser type, operating system, device identifiers).

Usage data (pages visited, time on page, referring/exit pages, click activity).

Cookie and tracking data used for analytics and site performance (e.g., Google Analytics or similar tools).

There is no single federal “cookie law,” but we use these tools in line with general U.S. industry practice and applicable state requirements.​

2.3 Information from third parties

We may receive information about you from:

Marketing or advertising partners.

Communication platforms such as GoHighLevel, which help us manage phone numbers, SMS messaging, and opt‑in/opt‑out processes.​

3. How we use your information

We use personal information to:

Provide, operate, and improve our services, including module programming and related offerings.

Respond to inquiries, quote requests, and customer support messages.

Schedule calls, consultations, and service appointments.

Send transactional updates (e.g., order confirmations, shipping updates, service notifications).

Send marketing communications (where allowed by law and with your consent where required).

Maintain security, detect and prevent fraud or misuse, and comply with legal obligations.​

We will not use personal information in a way that is materially different from this Policy without providing additional notice or obtaining consent where required by law.​

4. SMS, phone numbers, and GoHighLevel compliance

We use GoHighLevel and related carriers to manage our business phone numbers, SMS/MMS communications, and A2P (Application‑to‑Person) messaging compliance.​

4.1 Phone number collection and use

When you provide your phone number (mobile or landline):

You consent to receive messages related to your inquiry, service updates, and, where permitted, limited marketing messages.

Message frequency may vary, and standard message and data rates may apply according to your carrier plan.

4.2 SMS privacy and sharing

In line with A2P and carrier requirements:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.​

Mobile information may be shared only as necessary with service providers and carriers to deliver SMS/MMS messages and maintain compliance with messaging regulations.​

4.3 Opt‑out and consent management

We configure GoHighLevel’s messaging compliance tools to:

Automatically include sender identification and opt‑out instructions in initial or periodic SMS messages (e.g., “Reply STOP to unsubscribe”).​

Honor opt‑out requests; if you reply STOP, UNSUBSCRIBE, or similar recognized keywords, you will no longer receive marketing SMS from us at that number, except where required for essential transactional or legal messages.​

You may also request removal from SMS campaigns by contacting us using the information in the Contact Us section below.

5. Legal basis and consent

Where required by applicable law, we rely on:

Consent (e.g., you submit a form or text opt‑in).

Contract performance (e.g., delivering services you ordered).

Legitimate interests (e.g., improving services, preventing fraud) consistent with U.S. and Missouri law.​

For any services directed to or knowingly used by minors under 13, we aim to comply with the Children’s Online Privacy Protection Act (COPPA), including obtaining parental consent where required. Our services are primarily business‑focused and not intentionally directed at children.​

6. Disclosure of information

We may share personal information with:

Service providers and vendors who perform services on our behalf (hosting, analytics, payment processing, communication platforms such as GoHighLevel).

Carriers and SMS infrastructure providers for message delivery and compliance.

Professional advisors (lawyers, accountants, consultants) under confidentiality obligations.

Authorities or third parties when required by law, regulation, court order, or to protect our rights, property, or safety and that of our customers.​

We do not sell personal information for monetary consideration, and, as noted, we do not share mobile numbers with third parties/affiliates for marketing or promotional use.​

7. Data security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.​

If we become aware of a data breach affecting Missouri residents, we will provide notice consistent with Missouri breach notification law (RSMo Section 407.1500) and any other applicable regulations.​

8. Data retention

We retain personal information for as long as reasonably necessary to:

Provide services and maintain business records.

Fulfill legal, tax, accounting, or reporting obligations.

Resolve disputes and enforce agreements.​

We may anonymize or aggregate information so that it can no longer be reasonably associated with an identified individual; such information may be retained for analytics and business purposes.

9. Your rights and choices

Depending on your location and applicable law, you may have the right to:

Access and obtain a copy of certain personal information we hold about you.

Request correction of inaccurate or incomplete personal information.

Request deletion of certain personal information, subject to legal retention obligations.

Opt out of marketing communications (email or SMS) at any time.

To exercise these rights, please contact us using the information in the Contact Us section. We may need to verify your identity before fulfilling your request.​

10. Cookies and tracking technologies

We may use cookies, web beacons, pixels, and similar technologies to:

Operate and improve the website.

Analyze traffic and usage patterns.

Support marketing, remarketing, or advertising within the bounds of applicable law.​

You can usually control cookies through your browser settings, but disabling some cookies may affect site functionality.

11. Third‑party links

Our website may contain links to third‑party websites, tools, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.​

12. Children’s privacy

Our services and content are primarily directed to adults and business entities, not children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information in violation of COPPA, please contact us so we can delete it as required.​

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will revise the “Last Updated” date at the top of this page and may provide additional notice as required by law.​

Your continued use of our website or services after an update constitutes acceptance of the revised Privacy Policy.

14. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

KC German Auto Service LLC

1325 Bannister Rd
Email: [email protected]
Phone: (913) 789-9040

You may also contact us through the web form on our website. https://kcprogramming.aidm-usa.com/